Established in 1881, Rogers
Water Utilities is committed to preserving the public health and the
environment of the City of Rogers, Arkansas. Our employees are highly
trained and service oriented. We want to serve all our customers in
the most efficient, courteous manner possible. At Rogers Water
Utilities, we realize we serve at the pleasure of our customers, and
exist solely because of our customers. We not only sell water; we
provide service to our customers, clients, and stakeholders. All the
potable water you need delivered to your home or business, on demand,
is our critical mission. Making your used water and wastes disappear
is our continuous goal.
A water utility is more than pipes, tanks, computers, and processes. Our people are our most important assets. Most of our team members
are certified by the State of Arkansas to operate water and
wastewater systems. If you have a question about your bill or the
service we provide, Rogers Water Utilities should be your primary
contact. We are here to help you!
The Rogers Water Utilities (RWU) operates and maintains the public water
and sewer systems in Rogers, Arkansas. RWU operates at the pleasure of
the Rogers Waterworks and Sewer Commission. Being municipally owned, we
work closely with other City of Rogers agencies. However, RWU is
completely rate supported, receiving no tax revenue. RWU funds are
maintained separately from the funds of the City of Rogers.
RWU funds are used to
operate and maintain the water and sewer system in Rogers in a manner
consistent with good government and good business. Officially, RWU is
a non-profit organization. All proceeds in excess of expenses are
held in funds in local banks until such time as they are needed for
any lawful purpose. The Commission needs only to go to the City
Council to raise water and sewer rates, or to borrow money.
RWU exists as two separate
accounting entities: the Rogers Water Department, and the Rogers
Sewer Department. In reality, RWU operates both departments in a
fully integrated matter, in as much as both departments are closely
linked. There are four separate sections within RWU:
Customer Service – Operates
the business office, responsible for accounting and personnel
functions. This section reads the meters and responds to service
Field Operations – Operates
and maintains the water distribution and sewer collection system,
including storage tanks and pump stations.
Engineering – Oversees all
new construction, reviews plans for additions, and prepares plans and
specifications for water and sewer additions.
Control Facility – Treatment and disposal of wastewater and
Rogers Waterworks and Sewer Commission
The Rogers Waterworks and Sewer Commission functions as the Board of Directors
for Rogers Water Utilities. The Commission was formed by combining a
separate Water Commission and Sewer Commission in 1987. The
Commission was formed under the laws of the State of Arkansas by the
Rogers City Council. The Commission has complete authority to operate
the system and spend such monies as deemed necessary. The Commission
is self-funded through water and sewer rates, obtaining no monies
from tax revenue.
The Commissioners are qualified electors
of the City of Rogers, appointed by the Mayor of Rogers, and
confirmed by the Rogers City Council. There are five Commissioners,
appointed for eight-year terms. For continuity, the terms of the
different Commissioners are staggered. Currently, the Commission is
composed of the following:
Don Kendall - Chair
The manager of the Rogers Water Utilities serves as the acting secretary of the
Commission. Persons wishing to appear before the Commission should
contact a Commissioner or the Manager. Commission meetings are held
monthly, usually on the third Monday of each month.
Commission Meeting Minutes. Click on a date in the table below
to view the minutes of that meeting.
Rogers Water Utilities Audit Reports
Water Quality Reports
2012 Annual Drinking Water Quality Report
2011 Annual Drinking Water Quality Report
2010 Annual Drinking Water Quality Report
2009 Annual Drinking Water Quality Report
2008 Annual Drinking Water Quality Report
Beaver Water District (BWD)
Located east of Lowell near Beaver Lake, BWD is the water wholesaler to the cities of
Rogers, Bentonville, Fayetteville, and Springdale. BWD is operated
under the authority of the Beaver Water District of Washington and
Benton County Board of Directors, who are elected to eight-year
terms. BWD sets the rates for wholesale water. Currently, the
wholesale rate for water is $1.20 per thousand gallons. If you have
technical questions regarding water quality or water treatment
processes, BWD may be contacted at 479-756-3651.