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Important Changes to Your Bill Coming Soon
A new payment portal is coming 9/6/22.
This section will be updated regularly
Customers currently on scheduled autopay with Paymentus for RWU utility payments must re-enroll for payment to be drafted after 9/6/22. Existing scheduled payments with Paymentus will not be processed after this 9/6/22. Customers should either re-enroll in the new customer portal after 9/6/22 or enroll in RWU bank draft now.
The new payment portal is unavailable until 9/6/22. RWU customers on auto-draft with RWU with a bank account will be unaffected. RWU will provide more information as soon as possible.
Our Mission is to enhance the quality of life for Rogers Water Utilities customers by delivering high-quality water and dependable service that exceed customer expectations; protecting and ensuring a long-term water supply for future generations; and serving as responsible stewards of public health, utility resources, and the environment.
When is my bill due, and how can I pay it?
Choose the best payment method for you
No Cost Options – Monday thru Friday |
No Cost Options – Anytime |
Convenience Fee for Service |
Our office is located at |
|
|
No Cost Options – Monday thru Friday
- In the office (8:00am – 4:30pm)
- Drive-Thru (8:00am – 4:30pm)
Our office is located at
601 S 2nd St., Rogers, AR 72756
No Cost Options – Anytime
- By mail, P.O. Box 338, Rogers, AR 72757
- Drop box at the Drive-Thru
- Automatic bank draft
Convenience Fee for Service
- Payment by phone 1-833-362-3803
- Online with credit card
- One-time payment online
Bills are due upon receipt and are considered past due after the due date listed on the bill. A 10% penalty for late payment is assessed after the due date and service is subject to disconnection 30 days after the bills are mailed.
If I have a sewer stoppage what should I do?
Call the sewer department immediately at (479) 621-1142 before you call another service professional. RWU will determine if the cause of the stoppage is on the private system or the sewer main.
What do I do if I have a question regarding my trash bill?
Call Orion Waste Solutions at (479) 878-1384. Their office hours are Tuesday-Saturday 8am – 5pm