24 Hour Customer Service: 479-621-1142

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Important Changes to Your Bill Coming Soon

A new payment portal is coming 9/6/22.

This section will be updated regularly

Customers currently on scheduled autopay with Paymentus for RWU utility payments must re-enroll for payment to be drafted after 9/6/22. Existing scheduled payments with Paymentus will not be processed after this 9/6/22. Customers should either re-enroll in the new customer portal after 9/6/22 or enroll in RWU bank draft now. 

The new payment portal is unavailable until 9/6/22. RWU customers on auto-draft with RWU with a bank account will be unaffected. RWU will provide more information as soon as possible.

 

Our Mission is to enhance the quality of life for Rogers Water Utilities customers by delivering high-quality water and dependable service that exceed customer expectations; protecting and ensuring a long-term water supply for future generations; and serving as responsible stewards of public health, utility resources, and the environment.

When is my bill due, and how can I pay it?

Choose the best payment method for you

No Cost Options – Monday thru Friday

No Cost Options – Anytime

Convenience Fee for Service

  • In the office (8:00am – 4:30pm)
  • Drive-Thru (8:00am – 4:30pm)

Our office is located at
601 S 2nd St., Rogers, AR 72756

  • By mail, P.O. Box 338, Rogers, AR 72757
  • Drop box at the Drive-Thru
  • Automatic bank draft

Convenience Fee details

 

No Cost Options – Monday thru Friday

  • In the office (8:00am – 4:30pm)
  • Drive-Thru (8:00am – 4:30pm)

Our office is located at
601 S 2nd St., Rogers, AR 72756

No Cost Options – Anytime

  • By mail, P.O. Box 338, Rogers, AR 72757
  • Drop box at the Drive-Thru
  • Automatic bank draft

Convenience Fee for Service

Convenience Fee details

Bills are due upon receipt and are considered past due after the due date listed on the bill. A 10% penalty for late payment is assessed after the due date and service is subject to disconnection 30 days after the bills are mailed.

If I have a sewer stoppage what should I do?

Call the sewer department immediately at (479) 621-1142 before you call another service professional. RWU will determine if the cause of the stoppage is on the private system or the sewer main.

What do I do if I have a question regarding my trash bill?

Call Orion Waste Solutions at (479) 878-1384. Their office hours are Tuesday-Saturday 8am – 5pm

Still Have Questions?