Start or
Stop Service
Check Out
Bids and Contracts
Report a Problem
or Emergency
Rates and Fees
New Customers
Click Here!
Winterize Your Water System
Recent days have reminded us that winter has arrived! When below freezing temperatures are sustained over a few days, water pipes and meters that are close to cold air may freeze. Rogers Water Utilities urges residents to take steps to prevent water pipes and meters from freezing. Frozen water meters and water pipes can stop water service and may be expensive to repair or replace. Property owners are responsible for protecting both water pipes and the water meter from damage. Preventing pipes and the meter from freezing is easier than trying to thaw them once they are frozen. As cold weather has now invaded the Rogers area, please help the utility in protecting your meters and pipes. Click to learn more…
Our Mission is to enhance the quality of life for Rogers Water Utilities customers by delivering high-quality water and dependable service that exceed customer expectations; protecting and ensuring a long-term water supply for future generations; and serving as responsible stewards of public health, utility resources, and the environment.
When is my bill due, and how can I pay it?
Choose the best payment method for you
No Cost Options – Monday thru Friday |
No Cost Options – Anytime |
Convenience Fee for Service |
Our office is located at |
|
|
No Cost Options – Monday thru Friday
- In the office (8:00am – 4:30pm)
- Drive-Thru (8:00am – 4:30pm)
Our office is located at
601 S 2nd St., Rogers, AR 72756
No Cost Options – Anytime
- By mail, P.O. Box 338, Rogers, AR 72757
- Drop box at the Drive-Thru
- Automatic bank draft
Convenience Fee for Service
- Payment by phone 1-833-362-3803
- Online with credit card
- One-time payment online
Bills are due upon receipt and are considered past due after the due date listed on the bill. A 10% penalty for late payment is assessed after the due date and service is subject to disconnection 30 days after the bills are mailed.
If I have a sewer stoppage what should I do?
Call the sewer department immediately at (479) 621-1142 before you call another service professional. RWU will determine if the cause of the stoppage is on the private system or the sewer main.
What do I do if I have a question regarding my trash bill?
Call Orion Waste Solutions at (479) 878-1384. Their office hours are Tuesday-Saturday 8am – 5pm