24 Hour Customer Service: 479-621-1142


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Our Mission is to enhance the quality of life for Rogers Water Utilities customers by delivering high-quality water and dependable service that exceed customer expectations; protecting and ensuring a long-term water supply for future generations; and serving as responsible stewards of public health, utility resources, and the environment.

When is my bill due, and how can I pay it?

Choose the best payment method for you

  • In the office 8:00am – 4:30pm, Monday through Friday 
  • Drive-Thru 8:00am – 4:30pm, Monday through Friday 
  • By mail*:
    P.O. Box 338
    Rogers, AR 72757
    * Make checks payable to Rogers Water Utilities. Please include account number 
  • Drop box at the Drive-Thru 
  • Pay by phone – (877) 469-2524 
  • Online via the Account Management Portal – Including autopay and one-time payment options 

Bills are due upon receipt and are considered past due after the due date listed on the bill. A 10% penalty for late payment is assessed after the due date and service is subject to disconnection 30 days after the bills are mailed.

If I have a sewer stoppage what should I do?

Call the sewer department immediately at (479) 621-1142 before you call another service professional. RWU will determine if the cause of the stoppage is on the private system or the sewer main.

What do I do if I have a question regarding my trash bill?

Call Orion Waste Solutions at (479) 878-1384. Their office hours are Tuesday-Saturday 8am – 5pm

Still Have Questions?