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COVID-19 (Coronavirus): What You Need to Know

Rogers Water Utilities is following the Coronavirus (COVID-19) situation closely. Get information about how we are addressing it: COVID-19 Information

Important Update: Rogers Water Utilities to resume water service shut-offs on 07/07/20

Customers past due balances must be addressed to avoid a disconnection of water service. RWU will notify customers of potential service disconnection on customer bills beginning 6/18/20, disconnect notices will be sent on and after 06/25/20, and shut-offs will resume on 07/07/20. Re-connection fees will be charged by end of business on 07/06/20. Please read the full statement here.

 

Our Mission is to enhance the quality of life for Rogers Water Utilities customers by delivering high-quality water and dependable service that exceed customer expectations; protecting and ensuring a long-term water supply for future generations; and serving as responsible stewards of public health, utility resources, and the environment.

When is my bill due, and how can I pay it?

Choose the best payment method for you

No Cost Options – Monday thru Friday

No Cost Options – Anytime

Convenience Fee for Service

  • In the office (8:00am – 4:30pm)
  • Drive-Thru (8:00am – 4:30pm)

*The office is closed due to COVID-19
The drive-thru remains open
Our office is located at
601 S 2nd St., Rogers, AR 72756

  • By mail, P.O. Box 338, Rogers, AR 72757
  • Drop box at the Drive-Thru
  • Automatic bank draft

Convenience Fee details

No Cost Options – Monday thru Friday

  • In the office (8:00am – 4:30pm)
  • Drive-Thru (8:00am – 4:30pm)

*The office is currently closed

Our office is located at
601 S 2nd St., Rogers, AR 72756

No Cost Options – Anytime

  • By mail, P.O. Box 338, Rogers, AR 72757
  • Drop box at the Drive-Thru
  • Automatic bank draft

Convenience Fee for Service

Convenience Fee details

Bills are due upon receipt and are considered past due after the due date listed on the bill. A 10% penalty for late payment is assessed after the due date and service is subject to disconnection 30 days after the bills are mailed.

If I have a sewer stoppage what should I do?

Call the sewer department immediately at (479) 621-1142 before you call another service professional. RWU will determine if the cause of the stoppage is on the private system or the sewer main.

What do I do if I have a question regarding my trash bill?

Call Orion Waste Solutions at (479) 878-1384. Their office hours are Tuesday-Saturday 8am – 5pm

Still Have Questions?