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COVID-19 (Coronavirus): What You Need to Know
Rogers Water Utilities is following the Coronavirus (COVID-19) situation closely. Get information about how we are addressing it: COVID-19 Information
Important Update: Rogers Water Utilities to resume water service shut-offs on 07/07/20
Customers past due balances must be addressed to avoid a disconnection of water service. RWU will notify customers of potential service disconnection on customer bills beginning 6/18/20, disconnect notices will be sent on and after 06/25/20, and shut-offs will resume on 07/07/20. Re-connection fees will be charged by end of business on 07/06/20. Please read the full statement here.
Our Mission is to enhance the quality of life for Rogers Water Utilities customers by delivering high-quality water and dependable service that exceed customer expectations; protecting and ensuring a long-term water supply for future generations; and serving as responsible stewards of public health, utility resources, and the environment.
When is my bill due, and how can I pay it?
Choose the best payment method for you
No Cost Options – Monday thru Friday |
No Cost Options – Anytime |
Convenience Fee for Service |
Our office is located at |
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No Cost Options – Monday thru Friday
- In the office (8:00am – 4:30pm)
- Drive-Thru (8:00am – 4:30pm)
Our office is located at
601 S 2nd St., Rogers, AR 72756
No Cost Options – Anytime
- By mail, P.O. Box 338, Rogers, AR 72757
- Drop box at the Drive-Thru
- Automatic bank draft
Convenience Fee for Service
- Payment by phone 1-833-362-3803
- Online with credit card
- One-time payment online
Bills are due upon receipt and are considered past due after the due date listed on the bill. A 10% penalty for late payment is assessed after the due date and service is subject to disconnection 30 days after the bills are mailed.
If I have a sewer stoppage what should I do?
Call the sewer department immediately at (479) 621-1142 before you call another service professional. RWU will determine if the cause of the stoppage is on the private system or the sewer main.
What do I do if I have a question regarding my trash bill?
Call Orion Waste Solutions at (479) 878-1384. Their office hours are Tuesday-Saturday 8am – 5pm